Thank you for choosing Tich. We are committed to providing you with a seamless and reliable shipping experience. Please take a moment to review our shipping policy to understand how we handle the shipping of your orders.

1. Order Processing Time:

  - Once your order is placed, it will be processed within 3 business days. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

2. Shipping Methods and Delivery:

  - We offer various shipping methods to ensure convenience and flexibility. The available shipping options will be displayed during the checkout process, and you can choose the one that best suits your needs.
  - The estimated delivery times provided at the checkout are based on the average transit times and are not guaranteed. Actual delivery times may vary depending on factors such as the shipping destination, customs clearance procedures, and unforeseen circumstances.

3. Shipping Costs:

  - Shipping costs will be calculated and displayed at the checkout based on the weight, dimensions, and shipping method selected. We strive to provide transparent and competitive shipping rates.
  - Occasionally, we may offer free shipping promotions for specific products, order values, or geographical regions. Please refer to the promotion details for eligibility criteria.

4. Shipment Tracking:

  - Once your order is shipped, you will receive a shipping confirmation email or SMS containing a tracking number and a link to track your package. Please allow some time for the tracking information to be updated by the shipping carrier.
  - It is your responsibility to track your shipment and ensure that someone is available to receive the package at the provided shipping address. We are not liable for any delays, loss, or theft of packages after they have been shipped.

5. International Shipping:

  - We offer international shipping to select countries. Please note that additional customs duties, taxes, or fees may apply upon delivery, depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the product or shipping prices.

6. Address Accuracy:

  - Please ensure that your shipping address is accurate and complete. We will not be responsible for any delays or misdelivery caused by incorrect or incomplete address information provided by the customer.

7. Shipping Restrictions:

  - Some products may have specific shipping restrictions due to their nature, legal requirements, or destination regulations. We comply with all applicable shipping regulations and reserve the right to cancel orders for restricted products if necessary. If your order is affected, our customer support team will contact you to discuss available options.

If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to help!